Frosted Privacy Policy

At Frosted LLC, we are committed to ensuring the privacy and security of your personal information. This policy outlines how we handle complaints regarding privacy and personal data collected through our messaging services, including any information provided for business or customer communications via SMS or other messaging platforms.

1. Collection of Personal Information

We collect and use personal information solely for the purposes of communicating with our customers regarding orders, promotions, updates, or inquiries. The types of personal information we may collect include, but are not limited to:

  • Name
  • Phone number
  • Email address
  • Order information

2. Use of Personal Information

Frosted LLC uses your personal information to:

  • Send you updates on your order status
  • Provide promotions or offers related to our bakery
  • Address any questions, inquiries, or concerns you have
  • Comply with legal obligations or requests as required

3. Sharing Personal Information

We do not share your personal information with third parties, except in the following cases:

  • Service providers assisting with business operations (e.g., delivery services, marketing platforms)
  • Legal requirements (such as compliance with a law, legal process, or government request)

4. Messaging Consent

By providing your phone number, you consent to receive communications from Frosted LLC via SMS or other messaging platforms. You can opt out of these communications at any time by replying “STOP” or contacting us directly.

5. Your Rights

You have the right to access, update, and request the deletion of your personal information at any time. Please contact us if you wish to exercise these rights or have any concerns about how your data is being used.

6. Complaint Handling

If you have any complaints regarding our privacy practices, please contact us at the following:

  • Email: info@frostedonmain.com
  • Phone: (405) 509-9409

We take all complaints seriously and will respond within a reasonable timeframe to resolve any concerns.

7. Policy Updates

Frosted LLC reserves the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons.