Frosted LLC is committed to the privacy and security of personal information. This policy explains how we handle personal data collected for business and customer communication through our website, email, SMS, or other messaging platforms.
1. Information we collect
We collect and use personal information only for communicating with customers about orders, promotions, updates, or inquiries. This may include:
- Name
- Phone number
- Email address
- Event and order information
2. How information is used
Frosted LLC may use personal information to send order updates, provide bakery promotions or offers, answer questions and inquiries, fulfill requested services, and comply with legal obligations.
3. Sharing personal information
We do not share personal information with third parties except with service providers supporting business operations or when required by law, legal process, or government request.
4. Messaging consent
By providing your phone number and choosing text or call as your preferred contact method, you consent to receive communications from Frosted LLC. Message and data rates may apply. You may opt out of SMS communication at any time by replying “STOP” or contacting us directly.
5. Your rights
You may request access to, correction of, or deletion of your personal information. Contact us to make a request or ask how your data is being used.
6. Complaints and contact
Privacy questions or complaints may be directed to info@frostedonmain.com or (405) 509-9409. We will respond within a reasonable timeframe.
7. Policy updates
Frosted LLC may update this policy to reflect changes in our practices or legal and operational requirements.